You may be trying to re-enable your google calendar integration because you're having sync issues. However, you are getting the following error when you do: Oops! There was a problem connecting to your Google Calendar.
This issue can be caused by token expiry due to a change in the Google account configuration or even just a permission timeout. You can reset/renew this token to solve it by completely disconnecting the integration from both the School Loop and Google sides and integrating it again:
- Disconnect the Google calendar integration temporarily. To do it, see the steps in the Disconnecting the Integrated Google Calendar section of the Integrating Google Calendar with School Loop article. In short, you need to click the Disconnect from Google Calendar link on the integration page.
- Remove the School Loop permission to access your calendar from your Google account. To do this:
- While logged in to Google, click on your profile picture or your initial on the top right, then click Manage your Google Account.
- Click on Security on the left menu, then look for the section named Third-party apps with account access and click the link below it.
- Click on Remove Access and then click OK.
- After removing access, clear your browser's cache and cookies. See the Resolution section of the Site Content Not Updating or Loading article for some instructions for different browsers.
- Once the data is clear, follow the initial steps in the Integrating Google Calendar with School Loop article once more to re-integrate the calendar, making sure that the necessary calendars are checked and visible.
Note: If the process above does not resolve your issue, or if you are unable to perform any of the steps outlined above because the relevant Google account is no longer accessible, you may have to re-create the calendar before integrating it. Please refer to Troubleshooting Integrated Google Calendar Sync issues for the steps, including a breakdown of existing solutions for this and other related problems.