Overview
Information related to a new Teacher has been added to your School Information System (SIS) (eg: Infinite Campus) and now this Teacher should be able to access the School Loop portal.
Solution
- Register the Teacher's account on School Loop.
- If the Teacher's account is missing on the registration page, then, it means that the account has not been imported from the SIS.
- Verify with your School/District Administrator that the imports from the SIS are enabled.
- If the imports are already enabled, then, check with the Administrator when was the last import done. If the last import was done before the Teacher's information was added to the SIS, then, it is expected that the Teacher's information will not be seen on the registration page. Check with the Administrator as to when will the next import be done and check for the Teacher's information on the registration page after the next import.