In an administration portal, when the user tries to add the text next to the image, the text ends up above the image or the image disappears altogether.
All School Loop versions - Standard and Plus.
Image has overlapped the text or vice-versa.
You can drag the image to the top of the first line of text, then use return to position your text farther down.
Here is a quick video (1:12) describing the exact procedure.
By implementing the method shown in the video, the text will appear in line with the image.