Overview
The School Loop accounts of students, parents, or staff can become blocked sometimes. Only School Administrators are responsible for blocking and unblocking the School Loop user accounts in a school or district.
This article shares the process for admins to block or unblock a user account.
Root Cause
- Multiple incorrect login attempts
- Administrative reasons
- Disciplinary reasons
Process
If you are a student, parent or staff worker at a school, contact your school admin directly for support. If you are an admin who wishes to block or unblock an account, follow these steps:
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Log in to the School’s website.
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Under User Management click on a user group and then go to permissions. For example, to block or unblock a student go to Students > Student Permissions. Alternatively, use Member Search to look up a specific user.
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Check or uncheck the Approved column for the users to block or unblock their account.
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Click the Submit button.
Confirmation
The user is blocked or unblocked from accessing their School Loop account as marked in the permissions settings.