Parents registered with School Loop reported having issues with receiving the daily homework emails.
Any email account or email client.
Misconfigured email preferences.
Once your parent account has been approved by the school, you will receive a daily homework email from our system. If you are not receiving the daily email, please check the following:
- Click Settings in the upper right corner of your portal homepage and make sure that you have "Receive Daily Email" set to "Yes".
- Check the spam or junk folder in your email account to make sure that the daily email messages are not ending up there.
- If neither of the above works for you, please submit a support ticket so that we may investigate the problem for you.
If the procedure was carried out correctly, the next daily email will arrive properly.