Overview
School Loop imports terms (e.g. semester, quarter, and year) from your student information system (SIS). In order for School Loop to function properly, the first day and subsequent term needs to be set for each term that is imported from your SIS. This is an annual activity, unless there is a change in term or new terms are imported. In such cases, the terms must be set again. All the terms from your SIS are extracted.
However, there might be cases when terms are missing.
Environment
School Loop Plus - Version SLS2
Root Cause
If a term is missing, it is because it does not exist or, in the case of some new districts, because the data was not yet sent to us.
Resolution
- You can manually create a new term or delete one if necessary.
- Click the red help
link on the top-right in your account and submit a ticket with these requests.
Confirmation
No acknowledgment step is seen, however, manually creating a new term gets the terms to reflect in 'Term Settings'.