Changing account roles allows you to switch a user's current role to Staff, SysAdmin, Principal or Vice-Principal, without needing to create a new account. This can be used, for instance, if a staff account has moved to a SysAdmin role.
Note: This feature cannot be used to change a non-teacher role to a teacher or vice-versa. If you need to change a user role to or from Teacher, contact School Loop Support so that the role may be changed for you.
- Search for a user via User Management.
- Select the new account type in the New Role drop-down menu.
- Click Submit.
- Do not confuse this with the Position text box, which is merely a label and does not affect the type of account the user has.