Published Page is Not Found

Overview

A page on the School Loop site that was updated and published by a Webmaster cannot be accessed by anyone. When trying to access the page, one of the error messages Page not available page not published or Not Found is seen by the users.

Solution

This issue is caused in cases where the parent Minisite (under which the published page was created/updated) is unpublished and/or the school/district website is unpublished.

You should have a School Loop account with the appropriate Webmaster rights to follow the below steps to publish the Minisite or the school/district website:

1. Log in to your school/district School Loop account (as per the school/district site where the error is seen) with Webmaster rights.
2. (A) If you are logged into your school's School Loop account, click Site Center under Toolbox.
   (B) If you are logged into your district's School Loop account, click Admin Center under Toolbox, select the district site, and click Login to Site.
3. In the list of pages seen, find the page that cannot be accessed.
   • If the corresponding parent Minisite (under which the inaccessible page is placed) is published, then, go to step 6.
   • If the corresponding parent Minisite (under which the inaccessible page is placed) is unpublished (it is visible next to the Minisite's name), select that Minisite and click Manage Minisite:

4. Click Publish to publish the Minisite:

5. Go back to Site Center.

6. Select the Tools tab.
7. If the site is unpublished, the Publish button is displayed next to Publish/Unpublish SLS2:
   
   
   
   
8. Click on the Publish button.
9. Once the site is published, the button changes to Unpublish Site.
   
   

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