You are an Admin and you need to impersonate a user and review/troubleshoot the issue that they are facing from their user portal.
You need to have an Admin or Principal account.
- Log in to your School Loop account.
- Search for the required user by entering their name or email in the Member Search field and clicking Go.
- Click View Account next to the desired user.
- Click Auto Login.
After clicking Auto Login, the user's portal is displayed in the same way as if you logged in to their account and you can navigate to the desired section.