Blocking Emails for Users for their Former School Loop Account (for System Administrators)

Overview

Teachers, Staff Members, Students, or Parents who have recently updated/moved to a new School Loop website report getting email notifications from their former school website. In order to stop getting these emails, System Administrator/s of the former school is/are contacted.

Solution

Only a System Administrator (from the former school) can stop the notifications for the user through the following steps:

1. Log into your School Loop Administrator account.
2. Use the user's name or email address associated with their School Loop account to locate the affected account in the portal using the Member Search.
   
   
   
3. Click on View Account for the user. 
   
   
   
   
4. For the Forward System Messages and Receive Daily Emails options, click on the respective Change buttons to block them.
5. Click Submit after updating the information.

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